HighKey Terms and Conditions

1. Agreement to These Terms

Effective date: October 4, 2026
These Terms and Conditions (“Terms”) govern your use of highkeyagency.com and any related pages (the “Site”). The Site is operated by HighKey Enterprises LLC, a Puerto Rico limited liability company doing business as HighKey Agency and HighKey Clout (“HighKey,” “we,” “us,” or “our”).
By using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Site.

2. Using the Site

The Site is for business owners and professionals learning about our services. You must be at least 18 years old to use it or submit information through it.

You agree not to:

  • Submit false, misleading, or someone else’s information.
  • Submit patient health information or any patient’s personal details through our forms.
  • Copy, scrape, or harvest Site content or data by automated means.
  • Interfere with the Site’s security or operation, or upload malicious code.
  • Use the Site for anything unlawful or to harass, spam, or impersonate anyone.

We may suspend or block access to the Site at any time, for any reason, without notice.

3. Our Services, Inquiries, and Bookings

The Site describes services including social media management, press and media placement, Meta advertising management, brand management, and celebrity giveaway campaigns. Descriptions are general and may change without notice.
Submitting a form, completing a questionnaire, or booking a call does not create a client relationship. We may decline any inquiry. A client relationship starts only when both parties sign a written services agreement and any required payment is received.
If you become a client, your signed services agreement controls. If it conflicts with these Terms, the signed agreement wins.

4. Results, Case Studies, and Testimonials

Case studies, metrics, and testimonials on the Site describe specific past clients. They are not typical results and do not predict yours. Outcomes depend on your market, offer, content participation, budget, platform changes, and factors outside our control.
We do not guarantee follower counts, views, leads, patients, revenue, or any specific media outlet. Any deliverable, placement count, or guarantee applies only if it is written into your signed services agreement, and only on the terms stated there.
Third-party logos and outlet names identify publications where clients have been featured. They do not mean those outlets endorse HighKey.

5. Intellectual Property

The Site and its content, including text, graphics, video, logos, and the HighKey name and marks, belong to HighKey or its licensors. You may view and share Site pages for personal, non-commercial reference. You may not copy, modify, republish, or sell Site content without our written permission.
Client names, images, and content appear with permission. Third-party trademarks belong to their owners.
If you send us feedback or ideas, we may use them without obligation to you.

6. Calls, Texts, and Emails

When you submit your contact details, you agree that HighKey may contact you by phone, email, and text message about your inquiry, scheduled calls, and our services. Calls and texts may be sent using automated technology. Consent is not a condition of purchase.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out of texts or HELP for help. Use the unsubscribe link in any marketing email to stop emails. Carriers are not liable for delayed or undelivered messages.
Sales and onboarding calls may be recorded and transcribed for quality and note-taking. We will tell you at the start of a call when it is being recorded.

7. Third-Party Links and Tools

The Site links to and embeds third-party services, such as booking calendars, video players, social platforms, and our careers portal. We do not control those services and are not responsible for their content, availability, or privacy practices. Your use of them is governed by their own terms.

8. Disclaimers, Limitation of Liability, and Indemnity

No professional advice. Site content is general marketing information. It is not legal, medical, financial, or regulatory advice. Each practice is responsible for its own advertising compliance, including medical board, FTC, and platform rules.

As is. The Site is provided “as is” and “as available.” To the fullest extent allowed by law, HighKey disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not promise the Site will be error-free, secure, or always available.

Limitation of liability. To the fullest extent allowed by law, HighKey and its owners, team members, and contractors are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from your use of the Site. Our total liability for any claim related to the Site is limited to $100.

Indemnity. You agree to defend and hold harmless HighKey from claims, losses, and costs, including reasonable attorneys’ fees, arising from your misuse of the Site or breach of these Terms.

9. Governing Law and Disputes

Governing law. These Terms are governed by the laws of the Commonwealth of Puerto Rico, without regard to conflict-of-law rules.

Disputes. Any dispute arising from these Terms or the Site will be resolved by binding arbitration in San Juan, Puerto Rico, under the rules of [ARBITRATION BODY, match the client agreement]. Claims must be brought individually, not as part of a class or representative action. Either party may bring an eligible claim in small claims court instead.

Changes. We may update these Terms at any time. The effective date at the top shows the latest version. Continued use of the Site after an update means you accept it.

Severability. If any part of these Terms is found unenforceable, the rest stays in effect.

Contact. HighKey Enterprises LLC 1250 Ave Ponce de Leon, Ste 301 PMB 0800 San Juan, PR 00907 [email protected]