Last Updated: 29 July 2023

Thank you for choosing HighKey Agency (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By engaging with our website or providing us with your personal data, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from clients and website visitors:

• Full name
• Business email address
• Phone number
• Website URL
• Instagram handle (@)

Responses to the following questions: “How much are you currently spending on ads monthly?”, “What is your biggest reason for wanting press/TV placements?”, “What’s your level of interest in PR at the moment?”, and “Tell us about your business.”

2. How We Collect Information

We collect personal information primarily through website forms when you choose to provide it to us.

3. Purpose of Collection

The information we collect is used for providing PR services, understanding your business needs, and tailoring our services to meet your requirements effectively.

4. Cookies and Similar Technologies

We may use cookies or similar technologies on our website to enhance user experience and collect data about website traffic. You can modify your browser settings to manage cookies preferences. However, please note that certain website features may not function correctly without cookies.

5. Data Security

We implement reasonable security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Sharing of Information

We do not share or disclose your personal information to third parties.

7. International Data Transfers

We do not transfer your data internationally or use third-party services that involve international data transfers.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

You have the right to access, correct, and delete your personal information. If you wish to exercise these rights, please contact us at [[email protected]].

10. Payment Information

We use Stripe to process payments, and we do not store any payment card information on our servers. Stripe’s privacy policy governs the collection and use of payment information.

11. Minors’ Data

Our services are not directed at minors, and we do not knowingly collect personal information from individuals under the age of 18.

12. Marketing Communications

By checking the box on our website form, you agree to receive sales communication via SMS/MMS from HighKey Agency. You can opt-out of receiving marketing communications at any time by contacting us or using the unsubscribe link in our messages.

13. Data Breaches

In the event of a data breach involving your personal information, we will notify you in compliance with applicable laws.

14. Website Analytics

We use Google Analytics to track website traffic and gather insights to enhance user experience. Google’s privacy policy governs the use of this information.

15. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the date of the latest revision will be indicated at the beginning of the policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [[email protected]].