Terms Of Services

1. Services Provided

HighKey Agency provides public relations (PR) services, including press and TV placements, consultation, and tailored PR strategies based on client needs.

2. Eligibility

To use our services, you must:

  • Be at least 18 years of age.
  • Provide accurate and complete information during the onboarding process.
  • Not use our services for any unlawful or unauthorized purposes.

3. Client Responsibilities

By engaging with HighKey Agency, you agree to:

  • Provide truthful and up-to-date information as requested via forms or during consultations.
  • Cooperate in a timely manner to facilitate the delivery of services.
  • Refrain from any behavior that could harm our reputation, operations, or other clients.

4. Payment Terms

  • Payment for services must be made in full before the commencement of work unless otherwise agreed upon.
  • We process payments securely via Stripe. By using our services, you agree to Stripe’s terms and privacy policy.
  • Payment disputes should be raised within 7 days of the transaction date.

5. Refund Policy

  • Due to the customized nature of our PR services, refunds are not provided once work has begun.
  • In the event of an issue, please contact us to discuss possible resolutions.

6. Intellectual Property

  • All materials provided by HighKey Agency, including strategies, proposals, and placements, remain our intellectual property unless explicitly transferred.
  • You are granted a limited license to use materials provided solely for your business purposes.

7. Confidentiality

We respect the confidentiality of your business and personal information. HighKey Agency will not disclose your confidential information to third parties without your consent, except as required by law.

8. Marketing Communications

  • By opting in on our website form, you consent to receive SMS/MMS marketing communications from us.
  • You can opt-out of these communications at any time by contacting us or using the unsubscribe feature in our messages.

9. Limitation of Liability

  • HighKey Agency is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
  • Our maximum liability is limited to the fees paid by you for the specific service in question.

10. Termination

We reserve the right to terminate services if:

  • You breach any of these Terms.
  • Payment is not received as agreed.
  • You engage in any fraudulent or unethical behavior.

11. Indemnification

You agree to indemnify and hold harmless HighKey Agency, its employees, and affiliates from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

12. Third-Party Services

We may use third-party services, such as Google Analytics and Stripe, to deliver or enhance our offerings. By using our services, you agree to their respective terms and policies.

13. Modifications to Services and Terms

We reserve the right to modify or discontinue any aspect of our services without notice.
Any updates to these Terms will be posted on our website, with the date of the latest revision indicated.

14. Governing Law

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved exclusively in the courts of [Your Jurisdiction].

15. Contact Us

For questions or concerns regarding these Terms of Service, please contact us at:
Email: [info@highkeyagency.com]